§ 14-25. Other services.

(a)

Drop-off events (Dial-a-Trailer, free landfill disposal, household hazardous waste). City-sponsored refuse household hazardous waste or recycling drop-off events may be conducted periodically or in accordance with an annual schedule. Drop-off events may be conducted by the city, its collection contractors or in partnership with a private disposal company or recycling processor. Users of these events shall comply with all sections of this code and any additional requirements set by the director. The city reserves the right to screen for and serve only eligible users and will accept only residential wastes at drop-off events.

(b)

Collection assistance service. Residential locations wherein no able-bodied person capable of handling containers resides may be eligible for

collection assistance service. On collection day(s) the collector will walk up to a mutually agreed location within the lot, retrieve, empty and return the container to the point from which it was retrieved.

(1)

Residents must be eligible, enrolled, and approved for special collection assistance service.

(2)

Re-enrollment shall be required annually.

(3)

At such time as the situation changes wherein an able-bodied resident becomes available, special collection assistance service terminates and containers must be placed at the point of collection in order to be serviced.

(4)

Upon request for this service and mutual agreement with the city on the retrieval location, resident shall provide safe and unimpeded access to the collector on collection day(s). The collector will not open any gates to reach the container. Dogs and other animals must be restrained.

(5)

Default container size for customers receiving collection assistance service is small. Exceptions will be reviewed by the department.

(c)

Special services to route customers. Only residential customers receiving collection services from the city may request the city to perform two (2) free of charge collections for grass clippings, leaves, and weeds. Each residential customer on the system is entitled to two (2) such service calls, per fiscal year, on request. These twice yearly, free service calls limit total combined waste materials, per call, per residential customer, to eight (8) cubic yards that shall not exceed fifty (50) bags and/or boxes predicated upon 0.16 cubic yards per bag/box. Each bag or box must not weigh more than forty (40) pounds and must comply with specifications below. Furthermore, boxes must be made of brown bio-degradable cardboard that contains no deleterious substances. Containers for special services collection of leaves shall be in conformance with the specifications below:

(1)

Paper bags. Paper bags shall be of two-ply kraft and have a wet strength of forty (40) pounds. When placed for collection they shall be securely tied with wire, twine, or tape. These containers must at all times be able to maintain their structural integrity when lifted.

(2)

Cardboard boxes. Cardboard boxes may be used as receptacles for collection of leaves provided they are securely closed to prevent blowing, spilling, and scattering of the materials contained therein and provided that boxes used for this purpose are able to maintain their structural integrity when lifted and of a size and type that can be readily handled by one (1) person when placed in the garbage vehicle. Such boxes shall not exceed four (4) feet in greatest dimension or weigh more than a combined weight (container and its contents) of forty (40) pounds.

(d)

Services to privately-owned streets, roads and driveways.

(1)

Locations within the city limits with privately-owned streets or not abutting a public roadway desiring city collection services may be eligible for such services, provided the conditions below are met:

a.

The department determines that it has safe and unimpeded access for its collection trucks and equipment.

b.

Owner, property manager, tenant association representative, or person authorized to represent the owner(s) executes a release of liability indemnity agreement, agrees that such city services shall be exclusive within the agreed area, and provides a list of addresses for each meter unit for assessment of fees by CPS Energy.

(2)

Upon satisfactory provision of the items in subsection (1) above, all designated residents are eligible for all services listed in this chapter, must comply with provisions of this chapter, and shall be assessed fees accordingly for the term of the agreement.

(3)

In cases impacting public health and safety, where the director determines that the procedure in subsections (1) and (2) above are not feasible, the director may require residents to bring their wastes to the nearest point abutting a public street or roadway.

(e)

Authority to respond to and manage catastrophic damage.

(1)

The director shall have authority to take necessary action and prescribe requirements in response to damage resulting from storms.

(2)

The level of action taken will be in consideration of public health and safety, severity of damage, spread of impact, other departmental priorities, and parity of service entitlements. The director may determine that no extraordinary action is necessary and that any storm damage debris should be managed through normal service levels or at the expense of the resident.

(f)

Extra garbage service. Residents who have excess garbage and require that their garbage container be serviced more than once on their week of collection can request an extra garbage service by calling the city. The additional collection occurs the same week in which their garbage container is serviced but on an alternate collection day. A fee applies for each excess garbage collection service. The service is limited to three (3) times per year and may not be available certain weeks of the year.

(Ord. No. 2015-09-10-0760 , § 1, 9-10-15)